During these uncertain times surrounding Covid-19, we want you to know that we are well prepared to address this situation and stand ready to support you and your financial needs. We will remain open during these difficult times to be able to serve our customers and their financial needs.
As we continue to see an uptick in COVID-19 cases in Connecticut, we are taking additional precautions to protect the health and well-being of our team, our customers and our community.
All Collinsville Bank - A Divisions of Northwest Community Bank lobbies are closed for walk-in service and are operating via normal drive-up hours. Should you need to do business inside the bank, we request that you schedule an appointment at least 24 hours in advance.
We encourage you to continue to use our ATMs, drive up windows, night drop, and mobile/online banking.
The safety of our customers and staff continues to be a priority and we have implemented the following procedures:
Collinsville Bank - A Division of Northwest Community Bank will continue to monitor the www.CDC.org and the www.CT.gov websites for changes in COVID-19 guidelines and mandates. We will provide updates as they become available should we need to make any additional changes to our processes or operations.
The SBA has advised it will begin accepting applications as of 9:00 am on Friday, January 15, 2021 for the next round of the Paycheck Protection Program (PPP) which includes $284 Billion in new funding. This application round is for both first time Borrowers to the program (first draw), as well as those who have previously applied (second draw).
We are only processing PPP applications for existing bank customers
For more information about PPP Loan Applications, please visit our Business Lending Page.
The COVID-19 Relief Bill passed in December of 2020 includes pending changes to the forgiveness process for those businesses that already received a PPP loan. The changes focus on loans less than $150,000, so you may wish to wait to apply for forgiveness until those rules are published. For those Borrowers who have loans over this threshold and/or are ready to apply, please continue to follow the guidance and access your application below.
The Bank provides an automated PPP Forgiveness solution that will allow you to provide the information required, including the Forgiveness Application, required documentation, and communication with the bank. Developed by our core processor, this solution will streamline the process and maintain all of the information and communication in one place.
For more information about PPP Loan Forgiveness, please visit our Business Lending Page.
For more information on the SBA, please visit their website.
Online Banking helps you handle your banking needs from anywhere, anytime.
It's easy to get started using Online Banking, just click here to register. If you need further assistance, please call us to request a virtual appointment.
Mobile Banking allows you to securely access your account information 24/7 from anywhere using your mobile device.
Getting started is easy. Enroll in online banking if you haven't already, then download our app for iPhone or Android phones or tablets!
Our drive-up window and ATM networks makes it easy for you to bank whenever and wherever it's most convenient.
During this time of uncertaintly, be extra vigilant of suspicious emails, phone calls, and text messages looking for your personal information - they could be impersonatity a government agency, charity, medical or health provider, or a financial institution. Please do not supply any personal or account information via phone calls or emails sent to you from Collinsville Bank - A Division of Northwest Community Bank. Contact us directly through our published phone numbers listed on our website.
We'd like to remind you that your money is safe in banks during this tumultuous time, and you can read a statement here from the Banking Commissioner for additional information and reassurance.