Our COVID-19 Response

During these uncertain times surrounding Covid-19, we want you to know that we are well prepared to address this situation and stand ready to support you and your financial needs. We will remain open during these difficult times to be able to serve our customers and their financial needs.

Important Information and Updates

PPP Loans Updated Mask Policy

PAYCHECK PROTECTION PROGRAM (PPP) Loan Forgiveness

We are accepting applications for Paycheck Protection Program Loan Forgiveness now. To start your application, click the button below:

PPP ALERT: May 5, 2021 - Collinsville Bank - A Division of Northwest Community Bank Is No Longer Accepting Paycheck Protection Program (PPP) Loan Applications

The Small Business Administration announced that Paycheck Protection Program (PPP) funds have been exhausted and that PPP applications will no longer be accepted from most lenders.

SBA has reserved funding for previously submitted loan applications subject to SBA hold codes that have yet to be resolved. However, loan applications that have not yet received an SBA loan number have not been approved. There is also congressionally mandated funding for PPP loans made by designated "community financial institutions," defined for bankers' purposes as minority depository institutions and community development financial institutions.

UPDATED LOBBY MASK POLICY: May 19, 2021

As of May 19th, those who are fully vaccinated are no longer required to wear a mask while entering any of our branches. We ask that those who are not fully vaccinated continue to wear a mask when entering the building.

Although our staff may be fully vaccinated, some may choose to continue wearing a mask. We ask that you respect personal decisions and comfort levels.

If you need customer service and would feel more comfortable if our staff wear a mask while assisting you, please ask, as everyone will have them available and we want YOU to be comfortable while banking with us.

Have You Been Fully Vaccinated?

In general, people are considered fully vaccinated:

  • 2 weeks after their second dose in a two-dose series, such as Pfizer or Moderna vaccines, or
  • 2 weeks after a single dose vaccine, such as Johnson & Johnson's Janssen vaccine

Online Banking

Online Banking helps you handle your banking needs from anywhere, anytime.

  • View up-to-the-moment account balances and up to one year of history on any deposit or loan account
  • Pay your bills with our FREE Personal Online Banking Bill Pay
  • Transfer funds between any Collinsville Bank - A Division of Northwest Community Bank transaction account, as well as any checking or savings account from another financial institution
  • Make payments from your checking or transactional savings account to your Collinsville Bank - A Division of Northwest Community Bank mortgage, home equity or installment loan
  • View, print or save images of checks that have cleared your account
  • View, print or save up to 18 months of monthly statements when you sign up for FREE eStatements
  • Set up FREE alerts for high or low balances, deposits or withdrawals as well as current balances to your email inbox or mobile device
  • Send secure messages to a Customer Service Representative

It's easy to get started using Online Banking, just click here to register. If you need further assistance, please call us to request a virtual appointment.

Mobile Banking

Mobile Banking allows you to securely access your account information 24/7 from anywhere using your mobile device.

  • Check account balances
  • View account history
  • Transfer funds between accounts (person to person and bank to bank accounts)
  • Pay bills and schedule payments
  • Locate nearby Collinsville Bank - A Division of Northwest Community Bank branches and ATMs searching by zip code or address
  • Receive secure mail alerts
  • Deposit checks remotely by taking a picture of your check to securely deposit it
  • Deactivate or activate your Debit MasterCard

Getting started is easy. Enroll in online banking if you haven't already, then download our app for iPhone or Android phones or tablets!

Drive-up Windows and ATMs

Our drive-up window and ATM networks makes it easy for you to bank whenever and wherever it's most convenient.

  • Check account balances
  • We offer 2 drive-up location that allow you to do your banking right from your car
  • As part of the Connecticut Mutual Holding Company, we offer 13 ATM locations to make withdrawing money easy with no fees! Deposits can only be made at Collinsville Bank - A Division of Northwest Community Bank ATMs.
  • Night drop locations will remain available for use.

Preventing Fraud

During this time of uncertaintly, be extra vigilant of suspicious emails, phone calls, and text messages looking for your personal information - they could be impersonatity a government agency, charity, medical or health provider, or a financial institution. Please do not supply any personal or account information via phone calls or emails sent to you from Collinsville Bank - A Division of Northwest Community Bank. Contact us directly through our published phone numbers listed on our website.