Convenience Services

We offer an array of services.....

  • ATM/Debit Card: A Collinsville Bank - A Division of Northwest Community Bank ATM/Debit Card offers you convenient access to your funds 24 hours a day. Withdrawals, transfers, or balance inquiries can be made at any NYCE or CIRRUS terminal. You can make deposits, withdrawals and transfers at any Collinsville Bank - A Division of Northwest Community Bank ATM location.
  • Direct Deposit: Direct Deposit ensures your funds are protected from theft or loss, and confidentiality is guaranteed. It's the quickest way to access your paycheck or Social Security check. Fill out our authorization form to get started.
  • Wire Transfers: When you need to transfer funds as quickly as possible, Collinsville Bank - A Division of Northwest Community Bank can wire transfer funds to financial institutions internationally and within the United States from your Collinsville Bank - A Division of Northwest Community Bank statement savings or checking account. View our wire transfer form.
  • Safe Deposit Boxes: Safe Deposit Boxes are available at our Canton and Collinsville office locations.
  • Coin Machine: Coin machines are available to turn in loose change. Fees apply for non-customers.
  • Cashiers Checks and Money Orders: Cashiers Checks and Money Orders were developed for customers who only occasionally have bill-paying requirements. Cashiers Checks can be issued for any dollar amount, however there is $500 maximum limit on Money Orders. A copy of each check is also provided for accurate record keeping. Fees may apply.
  • U.S. Savings Bonds: May be redeemed at all of our office locations
  • Night Deposit Services: Collinsville Bank - A Division of Northwest Community Bank customers can make night deposits at all of our branch offices.
  • Notary Services: All branches of Collinsville Bank - A Division of Northwest Community Bank provide Notary Services for our customers.
  • MasterCard WorldCard or Visa: Everything you need in one convenient card. Great benefits, no annual fee, low introductory rate, and flexible rewards. Applications are available at both of our office locations.

Personal Online Banking

Personal Online Banking is a sophisticated system that puts all the features you need like Online Bill Pay, Mobile App with Remote Deposit Capture, eStatements and Free Alerts to help you manage your finances as you never could before, anytime and anywhere.

Fraud Protection Services

FraudWatch® PLUS

Fraud can hit anytime ... but you're protected. You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud.

  • Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
  • You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.

MasterCard® SecureCode

Shop online with added confidence, knowing only you can use your Collinsville Bank - A Division of Northwest Community Bank Debit MasterCard® because your card is protected by a personal password.

Report Lost or Stolen Debit Card

If you believe your Debit MasterCard or PIN has been lost or stolen, please call us.

  • During Business Hours - 860.693.6936
  • During Non-Banking Hours - 1.833.337.6075

Travel Protection

Please let us know when you plan to travel outside of the United States. We will notify Fraud Prevention Services that there could be charges to your card from your vacation location.

This simple process will ensure that your debit card transactions will not trigger a card alert and will prevent your card from being accidentally blocked.

  • During Business Hours - 860.693.6936