FraudWatch® PLUS
Fraud can hit anytime ... but you're protected. You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud.
- Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
- You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.
MasterCard® SecureCode™
Shop online with added confidence, knowing only you can use your Collinsville Bank - A Division of Northwest Community Bank Debit MasterCard® because your card is protected by a personal password.
In light of increased fraud activity through online purchases, registration for MasterCard® SecureCode is now required. This service is free of charge and it only takes a few minutes to register your Debit MasterCard®.
Register online or by following the activation instructions when making your purchase online at any participating merchant. At the end of your purchase, you'll sign a virtual receipt with your private password. If you elect not to register, your transaction will not be processed.
Sign Up Today
Report a Lost or Stolen Debit Card
If you believe your Debit MasterCard or PIN has been lost or stolen, please call us.
- During Business Hours - 860.693.6936
- During Non-Banking Hours - 800.264.5578
Travel Protection
Please let us know when you plan to travel outside of the United States. We will notify Fraud Prevention Services that there could be charges to your card from your vacation location.
This simple process will ensure that your debit card transactions will not trigger a card alert and will prevent your card from being accidentally blocked.
- During Business Hours - 860.693.6936