Standard Privacy Policy

Our standard privacy policy is available for download in PDF format

Online Privacy Policy

The following statement identifies Collinsville Bank - A Division of Northwest Community Bank's practices relating to the collection and disclosure of information we receive from you online.

The Bank's general Privacy Policy Statement describes its practices for handling your personal information and the steps we take to protect it. For your convenience, you can view and print a copy of our Privacy Policy Statement from the online banking demonstration. You will receive a Privacy Policy Statement when opening a new account or applying for a product or service.

The information you provide to us through the website is used to process your registration, request or inquiry. In the event the Bank does decide to collect information about visitors to our website it would be non-identifying information strictly for the purpose of monitoring the volume of activity on the website. Our website may contain links to other sites. The content, accuracy, privacy practices and opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by the Bank.

We may use third parties to help us process your online banking transactions and other online requests. When we do, these parties are under contract with us and agree not to disclose your personal information except to carry out the activities agreed to.

Email correspondence may not be secure. Collinsville Bank - A Division of Northwest Community Bank asks that you refrain from sending confidential information such as social security number or account numbers through email. This information is best provided by telephone, mail or in person.

Information you provide to us when you register for our online banking service, as well as your online banking session, is secure. The systems are designed to protect the security of your personal information through a combination of physical, electronic and procedural means.

We do not knowingly collect or retain personally identifiable information about children under thirteen years old, and we comply with the provisions of the Children's Online Privacy Protection Act.

Linking to Another Website

When you use a hyperlink to visit the website of another person or entity, you leave the Bank's website. The content, accuracy, and opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by the Bank. You may be asked to provide personally identifying information by operators of other websites you visit. These website operators may also collect information through the use of cookies. Information collected by other website operators may be used by them in accordance with the website operator's policies and procedures. If you have any questions about a website operator's use of your personal information, you should review that website operator's privacy policies and/or ask the website operator directly. We are not responsible for a website operator's use of any information the website operator obtains about you.


In the normal course of our business, we may request or receive social security numbers from customers, employees, job applicants and others. At Collinsville Bank - A Division of Northwest Community Bank, we are concerned about privacy and appreciate the fact that social security numbers deserve special protections. As a result, we have implemented policies and procedures which are designed to: (1) protect the confidentiality of social security numbers, (2) prohibit unlawful disclosure of social security numbers, and (3) limit access to social security numbers.